A young woman, Sarah Trimmell, came to my house claiming she was with the local high school selling magazines as a fund raiser for the graduating
class. She gave my husband a story of how she earns so many points for each sale and she can win a free trip. Well, my husband ended up purchasing a subscription for a magazine I already receive.
Not wanting this magazine, I called the high school to get in touch with the young woman to change my order and the adminstration informed me that they weren't selling magazines nor was there a student named Sarah Trimmell.
After a lot of research on the internet, I finally located a phone number to contact Palmetto Marketing Inc. When I contacted them, they were willing to change my order but it alarmed me when the woman only asked my name. She never inquired about my address nor the order number on the receipt. I then told her that Sarah claimed she was with a local school and she did admit that Sarah was working independently and my receipt clearly stated that (and it does). When I asked if Sarah could return to my house so I could make the changes with her, she told me that Sarah was no longer in my area without ever asking what city I lived in.
When I told the woman I wanted to cancel, she would not take the cancellation over the phone nor would she provide an email address. She stated she need the back of the sales receipt signed and post marked by 3 business day. When I asked if I could fax it, she claimed she needed the original receipt. When I asked when I could expect a refund, she said 90 to 120 days.
After reading various reports of others not receiving even their magazines, I do not trust that my money will be returned. Therefore, I spent $27 to put a stop payment on the check but at least they are not getting my money.
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