Drive Financial is the demon of all demons. These people don't possess one single moral fiber. We've been a customer of Drive for over a year now and had never been 30 days past due. A couple of months ago, our son was diagnosed with Cancer. So of course there were unexpected medical bills that had to be paid in order for him to get the treatments that he needed because insurance of course only covers 80%. We called Drive to try and explain the situation, even offered to have our social worker from the cancer society to call them and explain that we have applied for help from different cancer charities and would be able to catch up on our car payment within the week. (It was then almost 2 months past due, I will admit).
They did not care, took on the attitude of business as usual and kindly commenced to hanging up in our face in mid sentence of our explaining the unforseen circumstances. They didn't even attempt to work out anything with us, no words of sympathy, just a nice dial tone was their response.
We had never in the past, ever had any problems making the car payment and we atleast called to try and make some type of arrangements while our child is busy fighting for his life in his battle with cancer. And what did we get from Drive? A simple have a nice day and then a dial tone. I will never forgive them for this type of treatment.
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