Usacomplaints.com » Education & Science » Complaint / Review: Maxwell Preschool Academy - Doesn t follow Arizona Regulations for daycares. #377782

Complaint / Review
Maxwell Preschool Academy
Doesn't follow Arizona Regulations for daycares

Horrible place for young children! If I can get my story out about how bad this place is and I save one parent from the guilt of leaving their kid in a place that doesn't follow the regulations set by the State of Arizona then I'll feel alot better. I have 2 daughters that I had enrolled in MPA in Gold Canyon (ages 11 months and 30 months). My older daughter (from what I can tell from the whopping 3 days and 14 hours total they spent in that dive) had fun. My 11 month old came out of it with a doctor's visit, x-ray, and an out of place elbow. The last day I had dropped my kids off I was told by the director to leave my 11 month old in the 1-2 year old room (I later did my research and found out that infants must be separated from children 12 months of age or older—according to State regulations). I felt uneasy when I left her since the older kids swarmed her like vultures when I sat her on the ground. I instantly picked her up and handed her to the teacher in the room (who was normally the infant room teacher). The director told me that she would only be in there for a "little bit" while they waited for a teacher who was running late. I later found out that my daughter was in that room for two and a half hours. I know accidents happen and that the other kids in that room don't know any better. BUT the facility is not accepting responsibility for anything and actually had the AUDACITY to accuse me that I didn't get her help until two days later (which I thought she was getting sick like her older sister since they both had fevers the next day—plus I mean really she can't tell me where she hurts or what happened so it really makes it hard to diagnose your own child) and that I had something to do with it. Shame on the directors for not accepting blame for breaking the regulations designed to help safeguard our kids. Plus if I did it then why wouldn't I put them back in their care instead of searching out better quality care? I feel bad for other parents in this area who have to put their kids here since there really aren't a whole lot of options. This place feeds you alot of bull when you tour the facillity to draw you in. Don't trust them. They truly do not care about the welfare of your child. I requested my deposit back (I know I signed the paperwork) but thought maybe since they caused this and a parent doesn't feel their child is safe in their care then they would give it back to me. I was verbally berated by the director and she was telling me that I never took my kid to the doctor (I have receipts and notes!) and that I actually told them when I came to gather their things that she didn't go to the doctor. The only thing the director said to me as I was leaving the facility was Hi Sweetie I like your car. They left messages on my cell the day I took her to the doctor but I didn't call them back since they are the ones that caused this and I didn't have to communicate with a bunch of strangers with complete disregard to the care of my child. These people will lie to make themselves look better and I have no doubt in my mind that they will "doctor" their paperwork to make it look as if they were in the right.


Offender: Maxwell Preschool Academy

Country: USA   State: Arizona   City: Gold Canyon
Address: 6021 S. Kings Ranch Road

Category: Education & Science

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