Usacomplaints.com » Education & Science » Complaint / Review: Kaplan University - Liars Scam Artists Thieves. #341771

Complaint / Review
Kaplan University
Liars Scam Artists Thieves

While my husband is in Iraq I decided to continue my education. Since I live a ways from a university in my state I decided to attend a university on line. After completeing all my paper work including my FAFSA I was told everything was excepted and I would be starting my classes in April. I should have had a clue when they requested my paper work three separate times even though they confirmed receipt. Finaly my admissions counselor told me everything was aproved and I am once again ready to start in April.

Mind you I told the admissions counselor I could only attend if I had the loan and grant because I was not working and I could not afford any out of pocket expenses. She assured me everything was excepted and approved. So in April I called one more time to make sure everything was approved the day I was to start class. About three weeks into my courses I was informed that my FAFSA was filled in correctly and now i was not eligible for the grant, which means I would be responsible for almost $400.00 a month besides my student loan. Needless to say I had to drop out. Now they want me to pay $1200.00 for three weeks of class for which I will get nothing for. The only thing they were out was a $30.00 textbook everything else was at my expence. I used my own computer, dsl, and electricity. Why did my financial adviser catch the error on my FAFSA application, is'nt that's what she's paid to do. Now I have their collections department calling me 2 to 3 times a day for the $1200 which I don't feel I should be responsible for due to someone elses incompetence! Now they want $1200 I don't have and my dreams of my education are shattered. Thanks Kaplan for shattering my dreams!!!


Offender: Kaplan University

Country: USA   State: Iowa   City: Davenport
Phone: 8008062705
Site:

Category: Education & Science

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