Usacomplaints.com » Education & Science » Complaint / Review: Hughesnet - Tried to trick me into a new contract, Maryland. #293906

Complaint / Review
Hughesnet
Tried to trick me into a new contract, Maryland

Hughesnet called me and asked me if I would like to upgrade my modem for faster downloads and uploads. Bare in mind I have three months to go on my current contract. When I said, "No thank you, " my online speed suddenly became slower and slower. Whereas I used to download at 86k I now can go no faster than 10k unless I am willing to stay up until 1:00 AM. Then the speed goes back to where it used to be all day.

I have a feeling if I call their Indian speaking representative, and if I am lucky enough to not require a translator, they will tell me that all this can be fixed with the new equipment and of course a new two-year contract.

Because I live in the NC mountains, there is no other choice for online internet access except of course dial-up.

So now, I can pay $25 a month for aol, and speeds of 2k or I can pay $60 a month for speeds of 10k. What a rip-off!

Bill *, BS, MA


Offender: Hughesnet

Country: USA   State: Nationwide
Site:

Category: Education & Science

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