Usacomplaints.com » Education & Science » Complaint / Review: At&t - Charged me 75,749.28 for internet. #287645

Complaint / Review
At&t
Charged me 75,749.28 for internet

On june 1 i call at&t to ask for internet wireless, the person who talk to me told me about one for 49.99 a month and one unlimited for 79.99 a month, she told me that the one for 49.99 has a limit of 50 mega bites, i ask what was thas and she make me believe that for me was a lot, that i could download music an more so i order that service. I receive the wireless card but i call at&t again to ask about the 50 mega bites again and they confused me more about it, so i ask then to explain me if i open a mail how many mega bites is that and they said they did not know, so then again i ask if i go over my 50 megabites is my service going to be interrupted and again they did not know, but they let me see again thay 50 megabites is huge.

Few days later i call again to speak to someone in spanish thinking i would understand better but it was more of the same. On july at&t call me saying that a have a balance that i need to pay and told me that it was for 69.000.00 or they would cut my service. I ask to talk to a manager and i was told that was responsible for that bill so they cut my internet but at the same time they cut my phone service that i have with cingular wireless now at&t.


Offender: At&t

Country: USA   State: Tennessee   City: Johnson City
Address: 2612 North Roan St
Phone: 8009475096

Category: Education & Science

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