I ordered a camcorder, when I read the offer I printed it and it stated that the camcorder was 799.99 and just after ordering was removed and price increased, when I called to confirm the guy says that I will only receive a camera body (not advertised on site ad)
I decline to add more items thinking he was just trying to upsell me.
Later about three weeks I call to check status and lady answers hangs up on me twice, same voice answers like" yeah hello?" not professional at all instead of thanks for calling customer service... Anyway, i give order number she says it's back ordered, I am so nervous that i am being taken, I say i want to cancel, she says alright. And thank you that my order has been canceled, then says I will recieve an email confirming this, two days pass nothing. So I atempt to call two days in a row all i get is a recording saying we apoligize we are closed refer to the website for hours of operation... The site says they are Eastern time, when I have called it was within time, I feel like I will never get my 800.00 dollars back. Can u help me.
Thank you.
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