I ordered three lamps and they charged my credit card, but failed to deliver them. I have recorded a message from one of their customer service reps offering an explanation and a guarantee that they would be shipped UPS Red that afternoon, but they never were. When I call and spoke with Grant Rinehart, my sales rep, he promised they would be shipped UPS Red and would send me tracking info that afternoon, all of which failed to occur. They have not returned any of my calls or refunded my corporate Visa or delivered my merchandise. These folks are practicing thievery over the internet and need to be prosecuted to the fullest extent of the law. Do not do business with them - I am amazed they are still allowed to do business with all of the claims against them for stealing from us small business owners.
John
Goodlettsville, Tennessee
U.S.A.
0 comments