I started using ABC pictures in 1996. The material was not the best, but it would suffice. I placed an order for pictures thru this company and I was satisfied with their customer service was great. If I did not like the way an image looked, I would fone them and they would say to throw the item away and they would re-do the job and send new images.
Several years ago a portfolio of photograph was stolen from my car.
ABC Pictures has/had all of them on their databases. I have no other copies.
Well after our 10th anniversary with them i placed an on-line order with them and I made an error on the order. The total amount charged was 279 dollars.
When I received the item, junk. I could not use it, the stuff was awful.
You would think that being a customer for a decade that would count for something.
Well, the cheapskates, refused to credit the money I borrowed from my credit card.
Well I placed a case against them. And was refused by the cc company. Why?
I guess thats the pro-business environment we are in today
[I am a free market capitalist]
I was denied my return of funds.
As mentioned, I have 10 years worth of photos on their data base.
I wanted to re-order an image, they sent me a letter stating they had trouble with my credit card and to send a money order, which I did. That was OVER 30 days ago.
I recently received a letter along with my money order stating they do not want to do business with me,
Why? Because they screwed up. I should pay for junk?
With my most recent foray with them I am thoroughly disgusted with them.
I am involved with a national organization and will do whatever I can to dis-avow them.
I referred hundreds of customer to them over the years.
Now I will do the opposite with or without the assistance of the better business bureau.
Picture less in ny
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