Usacomplaints.com » Education & Science » Complaint / Review: University Of Phoenix - University of Phoenix, cant find my money. #248281

Complaint / Review
University Of Phoenix
University of Phoenix, cant find my money

Has anyone came away from this college with anything other than a headache and a empy wallet? I am a father and husband, I work hard and wanted to go to school, then I saw the commercial for this school. I called the University of Phoenix and got more information. Long story short I enrolled, but somehow instead of going to the University of Phoenix Im enrolled in the Axia University, "this is our associate's degree program" they told me.
Everything is going swell until my 7th week of classes when my mom starts dying. "its ok" they tell me, just sign this paper explaining why you have to retake your classes and you wont be charged for them, we will just re-enroll you and all will be well. Not so much, before I know it I am getting collections calls and letter telling me that I dropped out so I owe them money, "no, no, no" I tell them, "I signed this little piece of paper and was told all was well in the world". I finally get ahold of my new, new, new, new advisors (we are re-formating our dept.'s so you might get bounced around for a while is what Im told). Well loe and behold the original financial counselor that was supposed to submit my paper work quit/got fired and didnt do it. So now that Ive been out of class to long and they have no proof of this little piece of paper they tell me I owe them 774 dollars and then I can go back to school.
I finally tell them I am going to contact a lawyer as they have lied, and stolen from me long enough, and magically there is a "supervisor" that can fix 4 weeks worth of arguments in 15 minutes, simply by emailing me that same piece of paper.
Im in classes again and now they tell me they cant find my financial aid, it got lost in the refund process, and they dont know when they can get it. On top of that my professor blatenly insults me in the "class" forum, I call him on it, address him in a private forum, he tells me off again. I talk to yet another academic counselor who says, "call him, its a misunderstanding". I call him and he tells me that if I want to start something about it, he'll finish it on my grade card. I contact my counselor, I want out of this class now, this is absurd, I have never been spoken too like this before, Im informed that if I want out they will charge me the full amount for this class (Im in my 3rd week../sigh).
I want out, I want a lawyer, I want to make sure that no one else ever has to deal with this again, who's with me?


Offender: University Of Phoenix

Country: USA   State: Arizona   City: Phoenix
Phone: 8004719955
Site:

Category: Education & Science

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