Our loan was transferred to Ocwen in April. From the very beginning ther were many problems with how they handled our account. They refused payments tacked on late fees delayed payments with address changes for payments.
There is no such thing as good faith with Ocwen, ther is only bad faith. Payment arrangements were made only to not be upheld by Ocwen. They denied getting payments mailed and even when check by phone were not processed properly. They threatened us with ruin and have nearly done so. We were nearly foreclosed on but fought back with an attorney.
We were even dismissed with out predjuduce and had Les pending released and still they refused to accept payments. Even after they were finally forced to accept payment they still included fees that were disallowed in the court docs. To this day we still can not get refinanced because they have not released proper pay off figures nor a payment history. Their strong arm tactics are unconscionable. They are not to be trusted with any verbal agreements, of course in our case they could not be trusted to carry out what was ordered by the courts... Apparently they believe they are above the law.
Alice
N. Haledon, New Jersey
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