Usacomplaints.com » Education & Science » Complaint / Review: Alfac - Short-Term Disability Does Not Pay Off. #243463

Complaint / Review
Alfac
Short-Term Disability Does Not Pay Off

When I was signed up for my Short-Term Disability Policy through my work Aflac representative, he lead me to believe that once the policy was activated I would be entitled to receive money if I were to become ill and not be able to work. I had my policy that I paid into for about 9 months when I went on maternity leave July 5. I received a letter on July 31 stating that Aflac was researching my claim.

Today is September 6 and I still have not received anything in regards to being denied & I definitely have not seen any money yet. I called the Claims Department & the customer service rep. States he does not know why I was not informed that my claim had been denied because I would have had to pay into my policy for 10 months before Aflac would pay for my maternity leave.

Therefore, I feel that this is a ripoff policy because I could have saved the money that was taken out of my paychecks and put into a savings account & I would have had my money. Now the money I paid into Aflac is useless because I have opted to be a stay at home mom. What a waste of money & time. My advice would be not to even think about using Aflac unless you want to throw your money away. Thanks.


Offender: Alfac

Country: USA   State: Nationwide
Phone: 18009923522
Site:

Category: Education & Science

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