I have a pre-paid debit card from greendot financial. I get my balance sent to my cell phone daily. Well today i noticed it was lower then yesterday and i keep all track of my spendings, am a fanatic about that. So i logged online to check my transactions and noticed a charge of 14.95 which is pending. I called my debit card company and the rep told me it is from 24 protection plus. I don't know who they are. After calling the number given to me by the rep, i searched online for them. The company is closed til tues. I called back my debit card company and spoke to another rep, he told me to call the # given for the merchant on tues., he said withdraw my money that i have in my account and to call back with a request to have my debit card reported as compromised. So i went to the atm removed my money but left a few dollars and then called the debit card company back and spoke to the lost and stolen card dept. They put in the request to have a new account/card # issued and the account secured. I have to write a letter to them to dispute the charge by 24 protect plus. I am also calling 24 protect plus on tues and am going to tell them to refund me or i'll file a law suit. I went to the website they have an filled out a online form telling them they charged me with out authorization. I got my member id # from 24 protect plus's automated system so i logged in and they have my full name, address and cell phone #. This is scarey!
Is there any chance i'll get my refund?
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