My Husband and I are experiencing they same issues as every one of you since are mortgage was third partied to Home Q Servicing. They paid our taxes when we did not have an escrow raising our payment $600. When we questioned what they did they offered us an escrow analysis and setting us up with a payment to "catch" up the escrow we never requested. Now we find out that they we are actually on a repayment plan and they are reporting us 30 days deliquent even though they said they would not. We have never missed a mortgage payment, never had this problem until we got stuck with Homeq Servicing. I can't say that we have not had past financial problems, however we have worked very hard to keep all our payments paid on time and have been very succesful until now. We also as others, got a notice for over $2000.00 for home owners insurance even though we had our own. The people at Homeq are rude - can't even talk to them all they want to do is argue. I am fed up. Today I find out that Decision One who said they sold our Mortgage - did not - they are still the owners of my mortgage. I checked with my county and found that they are the mortgage holder on my deed. Ha - I am smarter than HomeQ. None of this however has helped our situation. They also told me today that they have not received our payments from July or August, when I laughed at her she put me on hold, then came back to tell me that they did have them but they have not posted them, could not explain to me why. She told me our loan was on hold because of a change, when I asked what she was talking about she said a change in the ARM. I told her NO WAY - our ARM is not up until December. Imagine that it is now on hold. What a rip off this place is. Here is where they have us. They are ruining our credit where nobody else will finance us and they can charge us whatever they want. We originated our loan through the Mortgage Store in St. Louis, MO, I believe that they are in on this Fraud with HomeQ.
I have had enough. I have sent this site to Hillary Clinton, Dateline, Illinois Attorney General, Illinois States Attorney. Somebody has got to help us.
I sugggest you do the same.
Linda
Illinois
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