Usacomplaints.com » Education & Science » Complaint / Review: Transtech Merchant - Group - summit merchant group low quality leads, failed to pay bonus, many customer complaints ripoff nationwide. #232046

Complaint / Review
Transtech Merchant
Group - summit merchant group low quality leads, failed to pay bonus, many customer complaints ripoff nationwide

I originally applied to Transtech Merchant Group. They immediately moved me to Summit Merchant Group - a sister company. They have 8 different companies that do the same thing and they are all owned by the same holding company.

I selected Transtech because they seemed to have complaints that might not be valid. I now suspect that this group keeps the heat off by rolling from company to company and avoiding a long cohesive history. I gave them my required 2 day notice after the 5th day and a consistent 50% no show rate.

I worked Riverside and San Bernardino County for 7 days. The 1st day was exactly what they promised and in 2 interviews I made a sale. Then my appointments crashed to a stunning 50 % no show rate. I logged over 700 miles and ran 27 leads total. Had 14 no shows! Had 3 appointments to homes (all no shows). Had 3 appointments that were reruns to addresses I had reported were no longer occupied by the prospect (not included in no shows).

I had 4 prospects deny flatly that they had set an appointment. I had 4 appointments with customers of our sister companies! The way I see it, there is no way leads are legitimately verified with 50% no show and 3 known bad leads rerun.

I suppose it is possible there is a misunderstanding about the $100 bonus for the 1st sale that would result in me not being paid, but with their track record, I don't believe it.

The sale I made was fulfilled flawlessly.

This is not a "High Pressure Sale" per say, however, in order to survive an over saturated market they MUST close on the first sale.

I suppose in less populated areas that have not been beaten to death, this could be lucrative, but in So Cal or other major areas I don't believe it. The guy who was my team leader admitted his average monthly earnings were about $3,500.00. Consider that to be a Team Leader you need to be one of the best. $40K annually is a far cry for the $70K they say is realistic.

The last thing I think should be mentioned, is that, based on my experience, the Team Leader will do anything it takes to get the sale with no regards to the sales persons commission.

I would suggest being financially independent before applying.


Offender: Transtech Merchant

Country: USA   State: Nationwide
Site:

Category: Education & Science

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