A couple of months ago, my family and I went on vacation to Panama City, Fl. While there we used our calling cards to call home and paid the hotel for any local calls we made.
Last month we recieved our phone bill and there were charges from a company called ZPDI in the amount of $76.92 for 16 minutes worth of calls which averaged out to $4.80 per minute.
When I tried to contact them, a recording suggested that I call back later or go to their website which the recording failed to identify.
The calls that were charged were during times that we were either asleep or gone from the room. If they attempt to say that the charges stem from a cell phone, they are in for a surprise because our cell does not roam nor does it have long distance fees.
Upon checking into filing a complaint I discovered that many people have had similar problems with this company. How can a company with business practices such as these stay in business?
Chris
Bainbridge, Georgia
0 comments