Usacomplaints.com » Education & Science » Complaint / Review: Revenue Group, ACA International - The Association Of Credit And Collections Professionals Condensending, rude, extremely nasty, harrassing. Ripoff. #228270

Complaint / Review
Revenue Group, ACA International
The Association Of Credit And Collections Professionals Condensending, rude, extremely nasty, harrassing. Ripoff

First, Steve Olson called and my roommate answered the phone early one morning and complained to him about me owing this bill and what did HE plan on doing about it. My roommate told him off in no uncertain terms, and hung up on him.

Then, when I receive the bill in the mail, (this is when I found out they tried to talk to my roommate about this), I decided to call my self. Andrea answered the phone. I tried to explain that I thought there was a mixup, and that the wrong amount was reported, and that I did not think I owed this money. She basically called me a liar, and told me that I ignored the bill when I received it.

I told her that was not true, that I did not see a bill from University Hospital for that amount. She said I should have paid them when United Healthcare sent me the statement, and not waited on the bill. I would have no idea where to send the money, and normally, I pay with a bill.

I tried to explain to her that I only had $1 on me and $20 in the bank. I told her that I would only deal with University Hospital, and send them what I could, and that her company was to "Cease and Desist". Due to continual doctor visits so far this year, ($25 copay each time), plus needing emergency dental work done, all in the same time frame, that I am hurting financially. She basically told me she did not care, and wanted the money in full. At this point, I am fuming, and asked her: "What do you want me to do, sell my f... Body on the street?" (I normally do not like that word, but I was irritated, and it slipped. I've been under a tremendous amount of stress this year). Her reply: "With a mouth like that, you should have no problem."

This collection company needs to be shut down. I've also reported them to the Attorney General and the Fair Trade Commission. I am awaiting to find out if I can file charges against them for talking to my roommate regarding this debt.


Offender: Revenue Group, ACA International

Country: USA   State: Ohio   City: Beachwood
Address: 3700 Park East Drive Suite 240
Phone: 2167632150

Category: Education & Science

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