I order a set of pens from the add on TV. With in minutes of finding out it would take 4 to 6wks to recieve I tried to cancel order. I was informed to call back. I call three times, every time was told (Sorry your info is'nt in the system). I called today and was told they had taken the money and could not cancel my order, or stop the shipping. Well they have'nt taken any money yet I checked. They will not cancel my order.
I was told when i recieve the product in 4 to 6 weeks to send it back for a refund. This is stupid.in todays world my order should have been cancel the same day or anyone of the 3 times I called them.
The manager Christine (1-877-347-6394) said they could not even stop the shippment and give me a refund. (What the heck i have'nt even paid for it yet). As soon as the money comes out iam calling my bank!!!
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