To Jeff Johnson.
Requesting a refund.
In 07 at one of your seminars in Burbank Ca I have purchased GlobalTec software license for 4x made ez.
A total of $3,242.09 was withdrawn from my account electronically.
I have purchased the box with the substandard software based on the hyped, misleading, guaranteed assurances of the sales reps at the seminar.
Little did I know, to my detriment, that the software was substandard and that to become a trader takes much longer than just some days of paper trading. This I was not informed of at any time during the seminar or at any time after, that it takes much, much more than just looking at the green and red arrows and remembering that "the trend is your friend".
Additional training via "free training cd's" was available within the refund period. However, in order to receive the "free training cd's" and by getting this "free training" the customer gives up his/her right to refund of funds.
Therefore, the "free training cd's" are not really "free" and the adhesion contract on the sales contract is unconscionable to a reasonable person, untrained in trading.
The software was advertised and peddled as the best thing since "sliced bread" and very easy to make money with, as long as one looks at the green arrows and enters the forex market whether for a few minutes or long term.
Assurances were made at the seminar that market entry and exit could be programmed to run on autopilot.
Nothing can be farther from the truth as the green arrows did not seem to run in real time.
How do I know? I kept on checking the software behavior with other trading platforms while running the 4ex made ez. Like Oanda for example. 4ex made ez was always behind other trading platforms therefore not providing real time information.
And please do not provide excuses for the software such as slow internet connection as I've had broadband cable internet connection since 2002. The software is faulty and substandard for the amount of $ paid.
Today, knowing what I know, I would have not paid more than a throw away fee of maybe $19.99.
Even the sales people at the additional training seminar had no faith in the program as they tried to unload the software for $2300 to a seminar goers' friend.
But what really got me vexed about the whole miserable thing is that after the additional training, the additional "free training" via the "free cd's" and a few days of trying out the software and finally figuring out that I had been taken, when I called the Globaltec office I WAS LAUGHED AT.
Yes I called and requested a refund. After a few transfers from one rep to another I spoke with Oscar.
This was the rep that laughed at me. Enough said. I guess ripping people off became a game to the reps at the corp. Office.
I am only assuming that the name of the game may be "How many people can we screw more out of their hard earned money today".
No wonder Oscar laughed so heartily.
Refund please.
Jeff, I have left you a message on your voice mail providing my phone number. And I am sure you will be able to find me in your database as my first name is not VERY popular. My location is Los Angeles.
Your speedy response and refund would be appreciated.
Malgorzata
los angeles, California
U.S.A.
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