This company by the name of Beneficial tried to deduct $500.00 and $82.02 from my checking account numerous times. When I went to the bank to investigate, I was give the name Beneficial and 2 different 800 #'s. The first phone number said I had reached HFC and then went to static.
The next phone number went to same place, HFC, and asked for an account number. I have no accounts with anyone by the names of HFC or Beneficial. I was then asked to give my social security number and was told I did not have accounts with them. They then asked for me to fax them my bank statement and they would research it. Of course, I didn't and I asked for the lady's supervisor. She said there were no supervisors and she could not help me any further.
Next, my bank branch manager called and got the same response. Another weird thing was that the name on the debit at the bank had a different middle initial than mine. Luckily, they did not get my money, but I was forced to close my account and reopen a new one, not to mention the money and time I lost dealing with this situation.
Heather
Bay City, Michigan
U.S.A.
0 comments