On 2-22 I was looking for credit card processing as I am a stampin up demonstrator. I found a company called innovative merchant services out of California through a mailing they had sent to me. I had asked around and checked them out. They were fine.
However, they said I could only get my equipment through another leasing company. They led me to believe that innovative merchant services were the ones that would be leasing the equipment to me. When I later figured out that it was Lease Finance group LLC that would be the leasing company AFTER I had already signed a lease that I felt as if that was my only choice if I wanted that service.
I understood that the contract I was signing and that I would not be able to cancel the contract. However, I didn't know that the lease was for 48 months and you had to pay it all out even if you returned the equipment! So now I am paying for an Item that I don't even have. I was also told that the payments would be 44.99 when they would take the money out of my account they were taking 52.11 which is more then what I agreed to.
I am now unemployed and have told lease finance group this many times.
They still continue to call me from 8 am in the morning to 6 or 7 at night every 15 minutes!!! No matter if I answer the phone to them or not, they still call me every 10 to 15 minutes Monday through Friday. I have written them a letter stating that their calls are considered harassment by Washington state laws. They simply said that their calls were to help me become current on my payments to them, calls every 15 minutes is completely out of hand and unacceptable!
I refuse to pay for something that I do not have nor own, and feel that was misrepresented. I also spoke with a representive that I didn't at the time think I would need to keep his name on file that said I could simply find someone else to take over the contract for me then I would be set free of the contract. When I told lease finance group in my letter to them that I was currently looking for someone to take over the contract they wrote me back stating that there was no way they were going to let me out of the contract.
I again felt as if things were misrepresented to me. I feel if I was told who was doing the leasing for the equipment and given the time to check them out as I did innovative merchants I would not have signed the lease after finding out what this company was all about. This company should be forced to close.
I have had to change my number to my cell phone as they were making me run over the minutes by answering the phone to them. To ask them to stop calling me and to stick with the state laws they completely ignore me. I have now reported them to the BBB in Washington State and Chicago, IL. I will also be reporting them to FTC as well. We shall see.
Cristena
Auburn, Washington
U.S.A.
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