I tried the demo Computer Based Training Course on the Internet and liked it. It was a demo on the Solaris Operating System.
The course I ordered was supposed to be similar on the Linux Operating System. The course I received was nothing like the demo. There was no computer based training included like the demo. It totaly sucked.
I received a stack of books and a CD with "Testing Software" on it. The test questions were incorrect.
When I called I received no responce to my complaint. I emailed customer service and when I did finally get a responce I did not receive the corrected software or answers.
What I did receive was a condesending letter in which Jennifer S. Harford Senior Customer Service Representitive informed me that when Microsoft first released Microsoft Windows ME it had 60,000 known bugs in it. THIS IS SUPPOSED TO SATISFY ME!!! Telling me that they use MICROSOFT as a standard for quality control! On a Unix based product no less.
I am a Unix systems Administrator for Jefferson County Public Schools of Colorado the largest K-12 School district in the State of Colorado.
I will make it well known to anyone who will listen my very disapointing experiece with SmartCertify Direct. I am also a member of USENIX and the Colorado System Administrators Guild and will use any influence I have in these organizations to discourage anyone from being defrauded by SmartCertify Direct.
The product being advertised on the internet is not what you will receive and you will get nothing but a condesending letter when you try to get a remedy to your
situation.
Greg
Golden, Colorado
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