Usacomplaints.com » Education & Science » Complaint / Review: The Tax Club - Reviews Scam | Complaints INVESTIGATION: The Tax Club commitment to 100% customer satisfaction. #184348

Complaint / Review
The Tax Club
Reviews Scam | Complaints INVESTIGATION: The Tax Club commitment to 100% customer satisfaction

SPECIAL UPDATE: The Tax Club remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. The Tax Club is truly dedicated to making sure ALL customers are happy with their coverage. The Tax Club continues to show customer service is of the utmost importance and they currently have no complaints!

To date, The Tax Club has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. The Tax Club proves to be among the top members of the consumer complaints Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, The Tax Club has remained actively engaged and improving the way they address customer service complaints. Consumer complaints has confirmed that The Tax Club is no fraud, is not a scam and is of the highest integrity. As an active and current member of the consumer complaints Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever The Tax Club remains committed to customer satisfaction and gets our top Verified Safe endorsement.
Consumer complaints Investigation: Editor's UDATE: Positive Rating and Recognition has been given to The Tax Club for its Commitment to Excellence in customer service. The Tax Club has worked tirelessly with consumer complaints to resolve issues and concerns expressed by past clients and have shown a pattern of commitment to total customer satisfaction. Consumer complaints recognized the depth of this commitment after learning that, despite the low number of total complaints, The Tax Club's executive team took active measures to resolve any and all concerns in a prompt and professional manner. Also in the investigation, consumer complaints discovered that many of the claims made against the Tax Club were already resolved by The Tax Club, many stated their compliant was premature, consumer complaints also feels a hand full of complaints were suspicious and were falsely created by competitors and some might have been posted by disgruntled ex-employees in an effort to harm the company's good name. For a firm who deals with such a large and diverse clientele, The Tax Club's attention to detail has been impressive and a testament to their dedication to customer service.

It is our opinion that small business owners can feel confident in the fact that The Tax Club has worked with nearly half a million businesses nationwide. They are innovators in their field and have helped thousands of clients by providing customized tax solutions via a communication platform unrivaled in their industry.

The Tax Club recognizes that legitimate complaints posted on consumer complaints are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by consumer complaints's Investigation The Tax Club has made organizational changes allowing clients a more streamlined approach to problem resolution and a total overall commitment to customer experience.

Read more about The Tax Club's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of consumer complaints's Corporate Advocacy Business Remediation & Customer Satisfaction Program... Yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about consumer complaints Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

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The Tax Club ripoff scam Theft Fraud New York New York

I read the message on this site from other guy, who had the dealing with this company.

I got their info the same way he did, when I set up my LLC with another company. And you have an option to get consultation from these guys, which supposedly provide tax services.

They make all kinds of claims on the phone, that they don't fulfill. Supposedly there is booking software that you can use – but it is horrible, useless – you better off using excel. The access to the site they give you – is a joke. It basically has links to recent news and place to submit you year return. You'd have to do everything yourself. If you notice on the site there is no phone number.

They schedule orientation with you, on which the schedule a phone appointment - redundancyto have a visibility that they do services for you. On you second appointment you have another sales call for their online booking software for another something like $1200 or $1700 (they say, that access to that will help their associates to see your books in real time – though the fact that I can e-mail them that in real time, without having to pay that money – made my Sales guy Mike very mad) – if you don't buy them – you'll make the sales person mad.

After receiving all those promises and wasting all that time to get anything fulfilled I requested a refund – it's been for over 2 month – no service, no money, no respond.

Irinapompano bch, Florida
U.S.A.


Offender: The Tax Club

Country: USA   State: New York   City: New York
Site:

Category: Education & Science

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