I am a representative for Zena. She is 87 years old and is legally blind. She has been dealing with a company called Handi-Tech for 20 years and for the last two years has had to quit buying from them because she is on a fixed income.
They have harrassed her and called her and said that if she orders one more time they will take her off their mailing list but she orders and they call her the next week and it's the same spill. She let them have her credit card number to put a total of $449.85 on it. Now they say she owes $407.90 which they charged to the credit card. Now she has a charge of $551.95 on the card from the same company, now the bill is up to $1409.70 plus finance charges.
We have requested a list of merchandise from the company but they tell us that they can't send that to us. I have closed the credit card so they can't put anymore charges on it. When they found out that the card was closed a man called her and told herthat she still owed $372.95, I called and talked to the Manager and she said that she would take care of it.
This was on May 4. Zena feels that she does owe $449.85 but not the rest of it totaling $959.85. If you can help us with this we would be very appreciative.
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