Complaint / Review
Wholesale Merchant Services
Ripoff

To put this in a gentle way, Wholesale Merchant Services Inc. Is a fraudulent and dishonest buisness entity.in my whole adult and professional life, I have never come across a group of people as unprofessional, unaccountable and dishonest as of until I started a buisness relationship with them.

Of course my story is very simliar to all those who have had the unfortunate fate of doing buisness with these con-artists. As a small buisness owner everything and everyone is accounted for. I, like every other fair-minded buisness person, am always looking for ways to cut unnecesssry costs.

WMS offered me sweetheart of a deal. They PROMISED me a certain anount of savings that could be accumalated each month. They PROMISED me rates, discounts, fee waivers and so on. They even told me that they had the authority to disengage me from the contract I had with my previous processor.

I believed them (or in my case it was a "sales rep") and took their word and regrettably signed the service agreement. Big mistake. I tried to right this wrong by calling them and having this resolved in a rightful manner. But instead of having this sickning issue resolved in a humane manner, I was left for dead. I had never felt so small, so helpless, so humiliated, so furious.

To WMS it was as if I was the one that was trying to pull a fast one. Their customer service rep on the phone had tried to make me think that It was I who had mistake of not fully understanding the terms and agreement of the service. After all, I had signed the agreement.

Now the ball was in their hands and they could play any which way that they pleased. I was riddiculed, harrased and at one point in my conversation with a "supervisor" named Sandy, I was actually laughed at, literaly. So from entry level cust. Serv. To upper-level authority, there was noone there that had a hint of professionalism. Nobody was accountable for any lies, deceits, fruadulism that had occured.

I highly recommend any other victims to such vultures like WMS to PLEASE come forward with your story and report these sinister scam artists to the Federal Trade Commission or Better Buisness Bureau. You will have a lot of victims on your side.