I applied for a merchant account knowing a head of time my type of business is considered high risk. I filled out a pre-application then later a regular application with Cardservice International and was eventually approved to process Visa & MasterCard through them.
I was told I had to use a gateway they supply and had to either lease a gateway or buy one for $95.00 I told the rep DONALD HEINLEIN of Cardservice International's Sales Agent Office in Scottsdale AZ I didn't want to sign any agreement unless he was sure my account was all set. He assured me it was and to star using my account and gateway.
I signed the agreement and made TWO transactions through my virtual terminal. On my third transaction I was told my account had been closed. I immediately called and advise my account should have never been approved and was shut down and the transactions I tired to process were cancelled.
I asked about the payment that was taken from me of $316.00 (one of three to be charged) and was told by the supervisor of the Scottsdale office there was nothing he could do I signed it and the owner would not consider a refund. I was livid especially after only have the account live for less than 15 minutes.
I disputed the charge and it was reversed so I am screwed and now owe two more payments on something I got no use from at all. I've been ripped off by this company and had no use of an account but boy am I paying!
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