Like all the others it happened the same way with me. I ordered the 7 day trial offer I just paid the shipping. Which didn't arrive for 10-11 days. The product did nothing for me. I canceled the next month supply by e-mail and phone. I was told the shipment had already been sent. When I received it to just send it back unopened and they would refund my 99.90.
I sent it back the next day. That has been months ago I still haven't gotten my money back. I think a company or what ever they claim to be should have to refund everyone, s money 2 fold. And put out of business for good. And all the people that help with this bad business will answer to GOD in the end.
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