Satisfaction Services is a Mystery Shopping company that I had registered with in February. They called me and asked me to do a shop at Myer Emco in Frederick Maryland to evaluate the salespeople and their knowledge on 2/10/06. I wrote out a well written report and submitted it. I kept a copy for my own records. They received the report and I waited for payment which I was told I would receive on the 25th of the following month. When that date passed and after another 15 days, I did not receive payment. I contacted Satisfaction Services. I received an email from them saying the report was "incomplete" and that they deleted it.
In the meantime, I have the complete report on file in my records. I am warning every mystery shopper to avoid doing any business with Satisfaction services and will also like to warn any business considering doing business with Satisfaction services that they are unethical in their treatment of "contract" shoppers. I tried mystery shopping as a hobby, and have a career in the health field, so have no concerns regarding them "black balling" me in the mystery shopping scene.in fact, I would like to make sure that every mystery shopping company know that this company is giving them a bad name.
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