We were contacted by Debra Laughry of Copeland Marketing an solicited about listing our Poconos timeshare with them. We were told that we could get around $26,000 for our unit and that they had an upcoming event and that they would have our unit sold in 2 months.
A year and $400 later, none of my telephone calls has ever been returned.
I demanded a refund and was told on 3/31 that I would be called the next day by someone named Brandy who would give me a refund confirmation number. I was faxed on 4/4 and was informed that no refund would be forthcoming.
Not surprisingly, their BBB membership was revoked.
Of interest is a note on the BBB Reliability Report which states:
"The BBB has requested that the company provide substantiation that individual properties are promoted or advertised and that any offers to purchase were accepted as a result of their marketing program. We are currently awaiting the company's reply."
So am I.
I am about to file a complaint in small claims court for breach of contract and fraud. I have also filed a complaint with the Florida Department of Business and Professional Regulation.
I am also planning complaints with the PA and NJ AG's offices.
I want to make sure they don't rip off anyone else.
0 comments