The last week of December, I spoke with a man named Elwon at Wholesale Marketer. I wanted to sell drop ship goods on EBAY. Elwon repeatedly underlined his company's favored position with EBAY-a company I respect.
He stated that Wholesale Marketer is the ONLY CERTIFIED EBAY company. Trusting EBAY, and after Elwon decieved me into thinking I had to pay for 1 year of his company's services IN ADVANCE, I AGREED TO PAY $225.00 for Elwon's GLOWING portrayal of his companies relationship with EBAY and what his ONLY TRUSTED company could do for me.
I told him I wanted to wait until Jan. 6 because I was going to sell the note on a property I had recently sold. On Jan. 5, I sent TWO (2) emails to Wholesale Marketer stating I did not want their services and did not want the money withdrawn from my account.
On Jan. 6, Elwon put a charge of 225.00 on my credit card. I happened to look on my bank account and saw this. I immediately called the company and spoke with another man in sales. Elwon's answering machine was on. I told this man what had happened and he said that "I could only cancel by calling-not email."
I became angry and said I was cancelling and that I had legally told the company I didn't want their services. He said he would tell the billing department. I then called the billing department and spoke with a woman named Megan. I told her that the man I had just spoken with had told me the money would not be taken from my account.
Megan replied to this that "they already had the money". I told her I did not want the service and told her I wanted it put back on my card. She said Elwon would have to "take care of that". I called Elwon, this time he answered. He said I didn't need to worry, he would go and "take care of that."
On Saturday, Jan. 7, I called my bank and told a man working there what had happened. He said that the bill had not gone through and that it was a preauthorization only. I checked my bank account on Monday Jan. 9, and saw that the bill had gone through. Furious, I called Wholesale Marketer and demanded a refund.
Margery from billing called me back and and had a 3 way phone call with my bank (Umpqua Bank, Eureka, CA.) and stated that she was unable to put the money back onto my accountafter having tried "FOUR TIMES." The bank representative was reluctant to believe Margery's story as she had worked for banks for many years and had never heard of such a thing.
I was told on Jan. 9 that Elwon had been FIRED FOR FRAUD. I filed a complaint with the Better Business Bureau (#64) and emailed the college at which the company's webpage states owner JEREMY HANKS is employed. The college sent an email back to me stating"JEREMY HANKS IS NOT EMPLOYED AT U.V.S.C.."
AS IF BY MIRACLE, I received an email from Margery in billing, stating that she now was able to refund my money. Copies of all emails are on my computer. Today is
Jan. 13 and the money has still not been refunded to my account.
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