Usacomplaints.com » Education & Science » Complaint / Review: Strayer University - Ripoff billing for dropped class even though never accepted offer to attend. #147063

Complaint / Review
Strayer University
Ripoff billing for dropped class even though never accepted offer to attend

I was researching online universities to see if I could find one that would best meet my needs. After reading the materials from Strayer I believed that this school would work for me, especially since they had a campus close to work and home.

So I made an appointment with a representative to discuss attending Strayer. The first thing I mentioned was that I was already in the process of pursuing my MBA and that I wanted to transfer my credits (I had 5 classes completed towards my degree).

When I met with the Strayer rep, I had a copy of the classes that I had attened at a State sponsored (accredited) University and we went over the classes and I was informed that I may lose one maybe two classes during transfer. I was fine with that but I said anymore classes then that and I would have to decline any acceptance to Strayer.

Well sure enough I received my information from them and they transfer over zero credits, well contacted the rep and said since they were not accepting any classes that I was not going to attend. I was told at that time to hold off on any decisions that my information was going to be re-submitted for review, so I waited.

I received another letter from them two days before class was to start, stating that they were only going to accept two classes. So the following Monday (first thing in the morning), which happened to be the first day of class though, I contacted them and stated that because of the lack of credits being transferred that I was going to have to decline the offer to attend Strayer.

I received a reply back stating that they fully understood and thanked for me at least thinking of attending there in the first place. I also, requested that I have a $25 charge refunded back to me, I was charged a fee for using some payment plan, which I never had any intention on using, but I never used it since I never attended the school.

I was told back in October that the $25 would be refunded back to, but it is now 12/19/05 and I have not seen a cent from them. On top of this $25 dollar charge, they also charged me approximately $170 for a drop fee. I stated that I did not drop the class, I never even accepted the offer to attend and that all delays were on Strayer's part.

I have sent at least half of dozen emails copying various individuals and no one has responded back, they told me to draft a formal letter and it would be sent to the regional office for review, that was a month ago. I am refusing to pay for charges that are the result of someone else's doing.

With the difficulty I am having getting this matter cleared up, I definetly glad I that I refused to attend Strayer. If anyone were to ask me what I thought of Strayer I would tell them that it seems that Strayer is not concerned about your education but only about making a quick buck. I would never recommend anyone to even waste their time on applying to Strayer University.


Offender: Strayer University

Country: USA   State: Pennsylvania   City: Springfield
Address: strayer. edu

Category: Education & Science

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google