I received a letter from Merchants Credit Guide saying that I owed $517 on a Mobil account. The name on the letter was wrong and I have never had a Mobil account.
I called Merchants to tell them of the mistake & was told that my SS# was listed on the account. They refused to give me any other information regarding the debt, saying that if I denied owing the debt, then I had no right to any information about it.
I was told to send a signed written notice of the dispute to their headquarters and ask for a copy of the original signed credit application.
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