I was having Pentagroup Financial take $100 a month out of my checking account each month. This last month they took money out twice the same day.
When I tried to talk to them to have them return the money they said they couldn't because we authorized them to take it out. I asked them to send me proof and they gave me the run around.
When I was saying what my wife told me to say the MANAGER insulted me by saying "You're married?" I said "Yes, for 4 years" Then she said "Well it must have been a long 4 years for your wife." I can only take that as a personal insult.
I am Outraged that these people get away with this. They interrupt you every time you try to talk and they yell if you try to interrupt them.
I have told them if they can't prove my authorization they are not getting a single cent from me again and I will be contacting my lawyer to have them close the account and have it taken off my credit permanently.
Timothy
Crete, Illinois
U.S.A.
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