Usacomplaints.com » Education & Science » Complaint / Review: TWX NSS Magazine Subscriptions - Ripoff! Automatic Billing, No Notice Subsciption Renewal. #121602

Complaint / Review
TWX NSS Magazine Subscriptions
Ripoff! Automatic Billing, No Notice Subsciption Renewal

2I noticed charges on my credit card for magazines that I did not want. I recall a long time ago being offered 'free' subscriptions over the internet after I bought something. Anyway, I don't recall getting a renewal notice or offer letter of any kind, but the subscriptions were renewed and charged to my card, four magazine in total.

All that I saw on my statement was something like this:

Twx*l6h046*pc magazine 800-496-3740 va

Here is what you need to do to reverse this: call NSS Subscriptions at 1-888-321-6247. There is a catacomb of voice driven menu questions - fear not - press # a few times and you will be transfered to a human being who can help. Make sure that you demand to cancel the subscriptions and have the charges reversed.

Their 'hardened' customer 'service' people were helpful, if slightly reluctant - they would only remove subscriptions that I had the names of, they wouldn't tell me all the magazines that they had charged me for. They said that they would cancel the subscriptions and reverse the charges - they said it may take a couple of statements. We will see if this occurs or not.

Good luck.

PS - you can always call the magazine that you have been subscribed to and ask them for the number of the service that subscribed you - they will give you their phone number to call.


Offender: TWX NSS Magazine Subscriptions

Country: USA   State: Nationwide
Phone: 18883216247
Site:

Category: Education & Science

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