I purchased two packages of Gevalia Kaffee's overpriced coffees under the ruse that I would also receive a FREE Coffee Maker & two mugs for trying their products. The promise of these free items was the only reason I purchased their coffees rather than from my local WalMart.
They charge double for their gourmet coffees over supermarket prices - what a ripoff! More importantly, the free coffee maker they send me as an enticement to buy their coffee stopped working in less than two weeks! It's a piece of junk!!!
I have written to them four times regarding this matter. At first, I was willing to settle the matter by returning the broken coffee maker (at their expense) if they would send me another coffee maker. They ignored my correspondence.
In my last two communiques I have demanded a FULL REFUND of my purchase price. Once again, they have ignored my correspondence.
They are enticing people to try their products by offering free coffee makers that they know are pieces of junk. This is a consumer ripoff!!!
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