I was supposed to get 3 free credit reports from clear credit when I signed up for cyber-detective in april I was unable to get the reports. Clear credit charged my credit card $54.95 for this service. I sent an e-mail immediatly canceling their service, I also sent a letter canceling said service. Letter was returned with a forwarding address, so I sent the original letter plus a new letter.
My credit card was reimbursed on 6/21 for the charge after I disputed the charge. On 9/14 clear credit again charged my credit card for $54.95, saying I had not sent the cancellation letter within the 5 day period. I have called and sent e-mails which went unanswered. Now the phone is disconnected and the web site is closed.
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