I wanted to complete my college degree, and when I talked to the admission counsler at Phoenix, I thought it sounded like a good deal. The counsler did a good job at selling the University, and told me that even with my busy schedule Phoenix was a good fit for me.
After 2 weeks I knew there were problems with the class, when I talked to my admissions counsler, and financial advisor they both told me that typically the first class is difficult because there are alot of students taking the class who really shouldn't be taking college classes. They encouraged me to stick it out and the next class would be better.
My problems with the University, and their response to my complaint with the BBB are as follows:
1) There was no organization to the classroom, we were broken up into learning teams and got absolutly no direction from the instructor. UOP response was that there was assigned readings that dealt with the team environment.
2) The instructor did not respond to my concerns. UOP response was that the instructor responded to questions in the newsgroup as her contract required. I followed up with the instructor not answering my emails. UOP, no response
3) I complained that the subject matter had no practical application, there were only three assignments to get graded on, one individual and 2 team assignments. On the team assignments, the individual who submitted the work chose not to include all the members of the team as contributors to the project. UOP no response.
I have more complaints, but I guess its useless to continue
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