I participated in MyDailyDose.com's free trial, and canceled my autoship perhaps three days after signing up with them. My cancellation was confirmed, and I thought, "Great, that was easy. I can't believe people said they were hard to deal with."
However, about a week ago, it was discovered that they had debited $39.99 from my bank account! Confused, I tried emailing them, explaining what had happened. I did not receive a response. I tried emailing them again a couple days later, giving them the benefit of the doubt, but again, did not receive a response. I've emailed a third time, and, when not recieving a response YET AGAIN, I called their hotline, only to be greeted to a completely automated answering service! There are NO human beings you can actually contact at this company!
I'm to the point now where I'm incredibly outraged at this robbery! I canceled my subscription WAY ahead of time, this was confirmed BY THEM, and yet they STILL charged me! In fact, I received a packaged from them today, which I'll be sending right back.
This is totally unacceptable! I DEMAND a HUMAN BEING respond to this, and that my money is returned, none of this "store credit" rubbish. Urban Nutrition has ripped me off, and proved themselves to be a complete scam!
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