To Rip off report: company name and address:
Collins College, 1140 South Priest, Tempe, AZ 85281
I moved to Phoenix to visit with a friend of mine, and to make a new start for myself in March. I saw the ad for Collins College on the television, and discovered it was around 45 minutes from my home. I have been talented in drawing since I could remember, and my dream used to be to work for Disney so day.
I went to the school, and had an interview right then and there. I saw a counselor about transferring my financial aid from New Mexico, and she said that it would all be taken care of, since I had previously already been approved for financial aid, I could start the classes the next week, as they were coming into a brand new semester.
I pondered the idea for a few days, submitted my beloved artwork for them to put into my folder, and turned in my paperwork stating that I would ONLY pay with financial aid. No loans, NO cash. The school was expensive, but she assured me that my financial aid would arrive in two weeks to cover all the expenses. So I decided to attend.
I completed two classes successfully making A's in both of them, all the while checking with the financial aid office there to ensure that my aid arrived. Over and Over they assured me that "everything was in order, and that my financial aid was covering all my tuition costs. The supplies were already previously added into the tuition costs, so there was nothing to worry about. My check would be in another week for me to sign, but there would be nothing left for me to receive." My counselor had been "terminated" and was no longer there. I saw about 3 different counselors while I was there, each one being replaced with another.
I began to not like the fact that my leg was getting pulled one way or another, so I withdrew from my third class the second day, and informed them that I was moving back to New Mexico. This was getting ridiculous. I was informed that everything was fine, they would forward my work to my new address in New Mexico, as well as the picture of Jesus that I had submitted into a scholarship completion to receive a full scholarship to the school. I have NEVER received my drawings, or my work.
Now, I am trying to attend a school here in town that I had been to before, but does not have animation, just graphic design. I cannot go to it, nor can I receive any financial aid, because Collins College is stating that I owe them $3,000 and some odd dollars. I finished 2 five-week courses, and was promised that everything was fine! My SAR has Collins College on it as being sent aid, and the report also states that Collins College received 70% of the tuition.
So, where is my money, and where did the financial aid checks go? Also, why was I promised and assured OVER AND OVER that EVERYTHING was in order and I had nothing to worry about.
I can't attend another school, because they will not release my transcript, I cannot receive financial aid, because I was told that Collins College was the last to receive my benefits.
I have tried to call this school and get everything straightened out, every time I call these people to speak with my counselor at that time, "either they are no longer there", or "they can not tell me anything over the phone at this time".
I went to see the social services head at the school here in town. I explained to her the situation, because my father had the same thing happen to him a few years back as well. The university he wanted to go to write that college off of his transcripts because of the incident, and he was able to attend with out the transcripts of that school, with a progress report.
She told me that there are several cases that this has happened with before, and didn't require me to have the transcripts to go back there. I was accepted back with great standing; only I cannot get any financial aid because of this.
I need help with this matter. How can a college get away with such crap? To assure people over and over of things, then charge them with owing them money? I was promised my financial aid, and NO ONE can explain to me where it went, or WHY it hasn't been applied, or WHERE this outstanding balance came from!!!
That college is a scam. They will lie to you, and rip you off. Do NOT believe them. They are too eager to get you into classes to take advantage of you!!
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