AES/PHEAA are a disgrace! These people do what they want to do with people's loans. They tell you that you are not eligible for a forbearance or anything else. You then tell them what you can afford to pay, and they refuse. They want you to pay, but will not accept any type of payment. They are out to ruin people's credit, and they are so unethical.
They have messed up my loans, and I am doing everything I can to get another company to pick them up so that I can pay that company instead. PHEAA is in with AES, and they are just as bad. I would advise anyone who has AES or PHEAA to run and get someone else to pick up your loans.
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