In October of my soon to be wife and I received a wedding present from her best friend and their family. It was for $150 at Cookology. On Oct 8th about 10 days before it was about to expire my wife went online to book us a class. The first issue was the gift certificate code # was hard to decipher, as it was hand written it was either a 1086 or 1066. Now to go into
a bit more detail, the way their gift certificate system is setup is to take a four digit code and a dollar amount. My wife entered the first code and the system told her the gift card had $65 left on it, then she tried the 1066 number and it told her she had a different amount. Neither amounts being the $150 stated on the gift certificate. Not wanting to cheat the system, my wife decided to call the next day to straighten out the situation.
When my wife called, she spoke to a very rude lady who told her the gift certificate had been used back in February and there was nothing they could do.
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