We employed them to complete our wedding on Sept. 11 and we're still awaiting our recording and DVD of our hi res pictures. They do not return calls and rarely return emails.in each e-mail, hasbeen some justification, dropped within the mail, photo-lab setbacks, etc.
At this time, I understand they've our images since I Have noticed them on the online prevention website in November as well as in their marketing due to their company. They've my income. Why the wait Joe and Constance? Perform the photography agreement that you simply joined in around, which should you choose examine it completely says ALL PHOTOS AND ITEMS is likely to be shipped no later than NINETY DAYS (A Few Months) following the wedding day.
Our suggestion to others on below, would be to contact the NY Attorneygeneral's office. They'll happily manage your situation of CUSTOMER FRAUD with Bella Terra. The shape to complete and email in is on the site, but here is a connect to ensure it is easier for everyone:
(http://www.ag. Ny. Gov/resource_center/complaints/pdfs/cns001web_consumer. Pdf)
After nearly 8 weeks, we've had enough and therefore are currently continuing along this route ourselves. The neighborhood Utica workplace has approached us about our state and it is along the way of researching and calling Joe and Constance, that they might have.
Good luck everyone. Ideally we shall all have our wedding pictures quickly. Type of sucks the only method to remember your personal evening is through thoughts and pictures from family and friends.
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