Two lampshades and a harp were purchased on 12/11/01 and returned on 12/19/01. A refund was requested but not provided because of a 5 day return policy ("no refunds after 5 days" on bottom of receipt). I was not verbally informed of the return policy at the time of purchase. Unlike a general merchandise store, an in-store credit for a specialty store like this one is only of value to a consumer who happens to need that particular product. Note that another lampshade was returned on 12/19/01 that had been purchased on 12/8/01 for $93 and that I am not disputing that one because of the longer time frame.
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