» Construction & Repair » Complaint / Review: TruGreen - Cancel Service and Billed. #983987

Complaint / Review
Cancel Service and Billed

We employed TruGreen garden assistance and terminated by phone because of complete discontent and also the crazy software cost (despite the fact that we thought I would provide them with a try). Throughout the preliminary phone to stop our service, we were provided a-10 discount to carry on those days, it had been rejected and (Nick) was repeatedly recommended by me that "Ill examine that with my spouse and certainly will return to you. Should you choose NOT notice back from me, DON'T proceed support. More, your cost is significantly greater than your competition of course if we're spending Saks Fifth Avenue costs, we dont assume Wal Mart outcomes." Which was in early September. A garden software was due at the conclusion of Sept. I (or my spouse) actually approached them back again to reestablish our support together and employed a brand new lawncare organization. To my shock, on October 3, there is a notice within our doorway they used a garden software. I instantly named TruGreen and spoke having a lady who obviously mentioned that she noticed the observe that (Nick) published and he or she might ensure that no statement is likely to be delivered for that software that evening. Well, to my shock, nowadays I get a overdue notice for that support which should haven't been completed. I named and spoken to (Ryan), who's not in the tackle who released the overdue notice because the telephone calls jump around to whoever can be obtained, and he rudely recommended after detailing my preliminary telephone call to stop, that "nicely, thats not exactly what the records state that Im reading along with your accountable to pay for the statement since it wasn't authorized by our sales division and also you never terminated." After further dialogue, I required to consult with his boss and was handed his title... Drew Conlan, but he wasn't offered at that point. I've looked over the numerous grievances about TruGreen & most aren't really undesirable with problems similar to this along with others.

Offender: TruGreen

Country: USA   State: Pennsylvania

Category: Construction & Repair


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