Usacomplaints.com » Construction & Repair » Complaint / Review: Home Protect Home Warranty - Cross Country Home Services, Inc. (CCHS) Total scam! They don t cover anything! They took my money and ran!. #979327

Complaint / Review
Home Protect Home Warranty
Cross Country Home Services, Inc. (CCHS) Total scam! They don't cover anything! They took my money and ran!

Received this warranty as part of my foreclosure purchase. Filed a claim regarding my A/C because they said it was covered. Paid the $100 deductible, the guy came out and said he could get the unit running, but it would constantly need to be serviced... Home warranty decided it was not covered.

Filed a claim regarding my pool pump which they said was covered... They "misplaced" the order and never came out... Nothing on file.

Filed a claim stating up front that my duct work was leaking... Asked if it was covered even though it was between the floors of the first and second floor... They said yes it will be covered. Paid the $100... 2 months later still didn't hear anything from the company regarding it. Finally I called to check on it, and they said it was not covered because it was between the first and second floor... Are you kidding??? I specifically asked that question before filing the claim!

Do not do business with this company! Total scam!



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