This letter describes in detail the problem we have with Teletron. Teletron for the amount of 8,117.67 charge on September 17.
Teletron claims that it is the Elite Dealer for Tempur-Pedic manufacturer and advertise on TV as well as on youtube about the 90 day free-trial (see www.youtube.com/watch? V=mD29zw84K2g). This 90 days free trial has been offered from the Tempur-Pedic manufacture and it is documented from official Tempur-pedic website (www.Tempur-pedic.com) as well as a quote we receive from their sale representative.
Since my mother does not speak English well she prefers to purchase the Tempur-pedic mattress (queen-size Grand Bed style) at the local Vietnamse store, Teletron. The saleman, Hoang Huynh, whose name is printed on the Sale Order, promised my mother that the mattress would certainly help with her back pain.in addition, because Teletron ads states that she can have 90 days trial and can return if she is not satisfy with it, my mother decided to get brand new Grand Bed mattress at full price.
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