Location Dallas Texas:
I look in my Sunday paper and notice a leather sofa and loveseat that appeals to me from Rooms to Go. The ad says that next day delivery is possible so I go to the local store and place an order, pay cash (big mistake) and the gal says that earliest they can deliver is the 10th
and while I think that is almost 3 weeks (Sept is when I ordered it) away I agree. It's later when I'm home that I look at the contract and it says Nov 10 or almost 2 months away. Not impressed and so I begin to look elsewhere for another set. I don't have a lot of time to
search for this but a week later I find another set.
I then go back to the local Rooms to Go store and think it will be an easy matter to cancel my order. I'm told that I had 48 hours to cancel my order and that because I didn't they will only give me back 80% of my money and
that will take 3 weeks to come to me because I paid cash. Had I paid using a credit card I would have received my 80% back right away. The other 20% is a re-stocking fee for something that they never had in stock in the first place! Caveat Emptor when dealing with Rooms to Go.
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