I went to Carpet Town Outlet to look at Granite. They had signs outside their buisness stateing a sale. I went in and looked and talked to Nick the salesman. I told him i was interested and he sat me down and had the owner Abe come out. Abe said he would call his Fabricator Armik and he will set up an appointment with me. Abe called Armik and i gave him my # and he called later that day and we set up a time to get a bid for our counter tops in our kitchen.
Armik came and gave us a bid of $4,795.94 and my husband agreed to it. Armik said he would need $2,500.00 deposit to be paid. My husband gave a check for $900.00 and the rest cash W/a receipt. Armik said it would be installed in 2 weeks.
Needless to say, it took 2 months. The installation and granite was done so bad. The granite was broken and repaired prior to ariving at our home. The granite has cracks throughout every part and chips were they cut it. The seams are so unsightly and they are so uneven.
We tried calling Armik and he never called us back and then i called Carpet Town Outlet. Abe said that he was not responcible and that he had fired Armik because other customers complained about the same thing. He said he would try to get ahold of Armik. Armik called us shortly after and came to our house and agreed that it was a horrible job. I said i wanted my money back and or replace the intire granite with new granite. He agreed and he said it would take 2weeks and it will be done.
It has been over a month and Armik hasnt returned our phone calls and hasnt replaced the granite and we havent gotten our deposit back either. We tried to contact him by certified mail etc. But he refused to accept it.
Carpet Town was contacted by the BBB and stated that they dont deal in granite counter tops and that we came in for carpet and asked for granite and that they just refered us to other company's. This is a total lie and i found out that Armik no longer has a license and cannot work w granite and not allowed to have employees either.
Well i have proof that Carpet Town is involved and that Armik was their fabricator etc... I cant wait to go to court to slap all them with my proof. Carpet Town is responcible no matter how they look at it and anyone dealing with Armik Shahinian[also goes by U S tile installers in Glendale]is foolish. He is a lier a theif and a scam artist. He will hopefully be going to jail for all the wrong doing he has done to people. I will make sure he gets whats coming to him lawfully. Jailtime!
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