On July 25th my wife Gretchen Mosley contacted A1 Appliance Service in tulsa oklahoma about our Fisher & Paykel washing machine. The technician looked at our washing machine in five minutes, told her the water pump was out,
and needed to be replaced.
The technician from A1 Appliance Service quoted my wife $375.00 to replace the water pump. I checked with the manufacturer of our washing machine earlier in the day and the part only cost $86.64. My wife then called me and told me what the technician wanted to charge and I said we could buy the part for only $86.64 and I would do it myself.
When she notified the technician from A1 Appliance Service, he charged us $79.00. He was there for about five minutes. I think this is very unreasonable and that it amounts to extortion. Either pay the $375 and if you don't then you still pay
them $79.00.
0 comments