Purchased and had fiberglass installed by Customer Fiberglass pools who in 2004 was a retailer and approved installer of the manufacturer Waterworld Custom Fiberglass Pool. Had cracks since the first year of opening the pool. Custom and Waterworld came out every year to fix cracks now Waterwold will not honor their warranty telling us that their approved retailer/installed installed the pool incorrectly. We were told by Al Tallman no need for a copy of the warranty only need our receipt. Now Don Tallman refuses to come out and fix any of the cracks saying we installed the pool incorrectly.
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